FAQ
About Vauva
What is your company's mission?
Vauva, named after the Finnish word for a very small child, is a HK-based brand dedicated to making safe, comfortable, and stylish clothing for children to play, dream, and grow in. Driven by our vision of a bright and healthy future for our children, Vauva is committed to designing and producing clothing that is sustainable and safe for the environment, our workers, and consumers. As a proud slow fashion brand, we use eco-friendly fabrics and an eco-conscious production process to reduce our impact on the environment.
Order Information
Can I request a sample or trial before placing a wholesale order?
Absolutely! We offer a product sample and trials to interested businesses. Please contact our sales team by sending an email to cs@kornerconcept.comor call us at + 852 2891 9822, and they will be happy to arrange a sample for you.
What is the minimum order quantity for wholesale purchases?
Based on different categories and products, it may be varied accordingly. And the quantity for different products shall be varied upon different markets. Please reach our salesteam for discussion.
Are frequent buying discounts or volume discounts available?
Yes, we can offer volume discounts for bulk orders. The specific discount rates depend on the type of product and quantity ordered. Please contact our sales team for more information and to discuss your specific requirements.
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Do you offer customization options for your products?
Yes, we provide customization options for many of our products. Our team can work with you to tailor our materials and solutions to meet your specific needs. Please reach out to our sales team to discuss your customization requirements.
What is your return policy?
We may review your cases individually and separately regarding to your return request. Please feel free to contact us for your issues by sending an email to cs@kornerconcept.comor call us at +852 2891 9822.
What are the available payment methods for wholesale orders ?
We accept payment by bank transfers. For larger transactions or recurring payments, we may set up invoicing and payment terms regarding to your cases individually upon your request.
What support options do you offer?
We offer various support options, including phone support, email support, staffs training and an online help center with frequently asked questions.
Do you offer private label or custom branding options?
We do not offer any above arrangements at this moment.